Monday, February 1, 2010

Wachovia, you've done it now....

So on my lunch break I decided to venture to Belks to get the Juicy Couture perfume that I've been wanting for the past couple months. (Seeing as nobody got it for me for Christmas...maybe this is my Valentine's to myself :)) Anyways...I'm checking out and the cashier says that my card has been declined...HOLD UP...Ma'am could you try again, that's not possible (I'm not saying that I'm rich but there is a lot more than the amount of this perfume!!!!).....DECLINED....Can you hold on one second while I try to reach the 800 number to see what's going on...those automated things REALLY get on my nerves...it's telling me they're having some problems locating my account...still the automated system...get me a person!!!....I'm sorry ma'am I'll just put it on this card other card. Thanks have a nice day, sorry! (SOOOO EMBARRASSED!!!!) Before I can get out of the door I'm calling the 800 and (over the voice of the automated person) saying SPEAK TO REPRESENTATIVE...."I'm sorry I did not understand you." PERSONNNNNNN. Anyways, Wachovia, when getting a new debit card (for my other account), they deactivated my other card, which I made it CLEAR that was NOT what I wanted. I told them there was no way that I could just wait around until who knows when to get a new card for THEIR mistake...needless to say they are overnighting one to me. But seriously....what an embarrassment. That cashier thinks I didn't have the money....

1 comment:

  1. OMG I am laughing so hard. That was like your WORST nightmare wasn't it!!! Yeah the make me mad often!

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